( WEBSITE MAINTENANCE SERVICES )

Your Website Works Hard. Let's Keep It That Way.

Most website maintenance service options are either automated scripts with no human oversight, or bloated agency retainers with layers of people between you and the work. I offer something different: senior-level, hands-on maintenance from the same person who knows your site, your goals, and your audience. No tickets. No waiting. No surprises.

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( WHY IT MATTERS )

A neglected website costs more than a maintained one...

Your website is your hardest-working team member — it's on 24/7, handling first impressions, capturing leads, and representing your brand or organization to every person who finds you. When something breaks, loads slowly, or falls out of date, the consequences are real: donors don't give, clients don't call, and search rankings quietly slide.


Regular website maintenance and support services keep your site fast, secure, and working exactly as it should — so you can focus on your mission or business instead of chasing down problems after they've already cost you.

( THE PLANS )

Website Maintenance Plans Built for Nonprofits, Small Businesses, and Creatives

Senior-level website support from someone who has sold six-figure websites, designed dozens for nonprofits, businesses and creatives, and consulted on more than $5M in digital acquisitions. You're in good hands.

( THE CORE )

Each package includes essential services designed to ensure your website runs smoothly and effectively. Here’s what you can expect:

Monthly QA Audit

Thorough checks on forms, links, CTAs, and mobile display to ensure optimal user experience.

Performance Check

Regular PageSpeed monitoring to flag and report any performance drops, keeping your site fast and efficient.

Broken Link Scan and Fix

Identify and repair broken links to enhance site navigation and SEO performance.

Platform and Plugin Updates

Stay current with the latest platform and plugin updates to ensure security and functionality.

Uptime Monitoring & Security Scans

Continuous monitoring for uptime and security, along with backup verification to protect your data.

Monthly Report

Receive a comprehensive report detailing what was checked, what was fixed, and a snapshot of your site’s health.

Same essential care. Choose your level of support.


Every plan includes the complete website maintenance core outlined above. Choose based on how much hands-on help you anticipate needing, how quickly you need responses, and how closely you’d like a partner involved in your website strategy.

Not sure which plan fits? Submit a request and I’ll recommend the right level of support.

For those actively using their website to grow, fundraise, or generate leads.

$550/month

GROWTH

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3 banked hours per month (rolls over month to month)

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Annual strategy call

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Same-day email support

Best for: organizations that need more than oversight — you want someone responsive, with enough hours to keep things moving.

For those that need reliable oversight without a heavy footprint.

$299/month

ESSENTIALS

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1 banked hour per month (rolls over month to month)

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Next business day email support

Best for: small organizations, solo founders, and recently launched sites that need reliable oversight without ongoing demands.

For those that need frequent web support and a strategic partner.

$999/month

PARTNER

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5 banked hours per month (rolls over month to month)

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Quarterly strategy call

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Priority project scheduling (for additional landing pages or projects scoped separately)

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Same-day response & dedicated client Slack channel

Best for: nonprofits and businesses that treat their website as a core operational tool and want senior-level support without hiring a staff member.

All about
banked hours

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Banked hours are designed for the ongoing work that keeps your site current, accurate, and working well. Here's what that looks like in practice:

Wondering what you can use your hours for?

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Content updates — copy edits, image swaps, bio updates, posting pre-written blog content

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Form adjustments and troubleshooting

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Plugin updates and integration troubleshooting

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Embedding third-party tools

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Bug fixes and display issues

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Simple landing pages when you provide the structure, copy, and media

Not included:

  • Custom coded features or functionality
  • Full landing page builds from scratch
  • Large design changes or redesigns
  • New site sections requiring strategy or architecture decisions



Not sure if your request fits within your plan? Just ask before submitting — I'll always tell you upfront if something needs to be scoped separately rather than surprise you after the fact.

( HOW IT WORKS )

Support that starts clear and stays consistent.

From the first inquiry to ongoing maintenance, the process is designed to be straightforward, transparent, and low-lift for you. I’ll help identify the right level of support, complete the setup, and keep your website running smoothly month after month.

Inquire

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Tell me a little about your website, platform, and the kind of support you need.

Fit Check

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I’ll take a quick look at your site and recommend the plan that best matches how actively your website is being used.

Onboarding & Baseline QA

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I’ll confirm access, review your site setup, check key pages, forms, links, plugins, backups, monitoring, and anything that needs immediate attention.

Monthly Maintenance Begins

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Your monthly maintenance cycle starts, including regular checks, updates, fixes, banked support hours, and a clear monthly summary of what was reviewed, resolved, and flagged.

No ticket maze. Clear response times. No surprises.

When you email me, I respond. When something breaks, I fix it. When your PageSpeed drops or a form stops working, I catch it before you do — and I tell you about it in plain language, not technical jargon.


I build and maintain sites for nonprofits, mission-driven businesses, and creatives across Portland, Oregon and beyond. I have sold websites for 6-figures and consulted on over $5M in digital acquisitions — I know what a well-maintained site looks like and what it takes to keep it that way over time.

Frequently Asked Questions

  • WHAT PLATFORMS DO YOU SUPPORT?

    WordPress, Squarespace and similar builders, and custom sites. If you're on a different platform, reach out and we can discuss — most CMS platforms are manageable with the right access.


  • WHAT'S INCLUDED IN WEBSITE MAINTENANCE SERVICES?

    Every plan includes monthly QA audits, performance monitoring, broken link scans, platform and plugin updates, uptime monitoring, security scans, and a monthly report. Higher-tier plans add banked hours for content updates, troubleshooting, and small design changes.

  • WHY DO SMALL BUSINESSES AND NONPROFITS NEED DEDICATED WEBSITE MAINTENANCE?

    Without ongoing oversight, small issues — a broken form, an outdated plugin, a slow-loading page — go unnoticed until they cost you a donor, a client inquiry, or search visibility. Dedicated maintenance catches these problems before they affect your traffic, security, or reputation.

  • CAN I UPGRADE OR DOWNGRADE MY PLAN?

    Yes, with 30 days notice. Upgrades take effect the following month. Downgrades take effect at your next annual renewal.

  • DO MY BANKED HOURS EXPIRE?

    Hours roll over month to month but reset at the end of each calendar year. Unused hours do not carry into the next year.


  • WHAT COUNTS AS A BANKED HOUR?

    Any work beyond your standard monthly QA and monitoring — content updates, copy edits, image swaps, troubleshooting, and similar tasks. I track time transparently and report it in your monthly summary.


  • DO I NEED TO HAVE HAD MY SITE BUILT BY YOU?

    No. I work with sites built by other designers and developers as well as my own builds. I'll do a brief site review before onboarding to confirm scope and flag anything unusual. A one-time onboarding fee may apply for websites I did not build. This covers access setup, baseline QA, plugin and platform review, backup and monitoring setup, and documentation of any issues that need attention before monthly maintenance begins. When you inquire, I'll take a quick look at your set-up to recommend the best path forward.

     

  • WHAT IF I NEED MORE THAN MY PLAN INCLUDES?

    Additional hours are available at $160/hour. Larger projects — like a full redesign or a new campaign landing page — are scoped separately.


  • IS THERE A CONTRACT?

    Plans are annual commitments billed monthly. This allows me to properly schedule and prioritize your site within my client roster. If you need to cancel before your annual term is up, please reach out — I handle these conversations individually.

( GET STARTED )

Ready to stop worrying about your website?

Reach out to see which plan fits your site and goals. Most clients are onboarded within one week.